fleet services and management

When it comes to choosing between changing the oil for individuals driving their personal SUVs or for fleet delivery vehicle managers one has to consider the full time, not only the quantity of money charged per vehicle. It could be enticing to change the oil for V-8 SUV owners at $45.00 a place, rather than cope with the cutthroat competition of bidding on fleet oil change services, but you have to consider one thing; "The Money Is In the Time and Process, Not the Unit Charge Rate," so, let's talk fleet services and management.

You see, not long ago, I was reminded of the significance of production in the services business, when I was asked by way of a start-up entrepreneur of on-site auto maintenance. He asked point blank; "Just how many oil changes can be completed by way of a decent crew (I am assuming 2 visitors to a crew/truck) within an 8 hour day utilizing your trucks and methods?"

Okay, listed here is my experience; with full production - Six Sigma style - vehicles in a line (fleets) the answer is 100s with a team of three. Personal cars, various different, you'll need very competent auto mechanics with experience 5-6 hourly with 2 people maximum. Obviously, there's more to the story, in reality his next question was even blunter and I must say close to target too; "Do the trucks you utilize work on one vehicle at a time or multiple at once?"

When doing fleets you utilize an assembly line methodology, so first, you start the motors on five vehicles, nevertheless, you pop the hoods on 15 in the row. After 8-minutes, you turn off the first five, start the second five, drain the first five drain plugs, you get the idea. Or, you utilize evacuation systems. It's a procedure, the amount of money is in the "time" not the work or cost per unit. Travel time is job time incidentally, including chasing parts, filters - especially if you are paying automotive technicians to fetch oil filters, fuel filters, and such important tracking software.

Indeed, I've always instructed our crews on the requirement to honor the idea of JIT - just over time inventory, that is to state have the supplier, NAPA Auto Parts for instance, deliver the filters needed seriously to the work site, why pay to stock the filters, inventory them, transport them, when these auto part companies deliver and can do anything to earn your business? In the event that you will run an automobile business whether you are dealing with private owners of SUVs or those in control of large fleets of vehicles, you then need to perform it with production in mind. Please think over all this and think on it.